We are FACTORY AUTHORIZED to work on the following telephone systems:

• Toshiba CIX series
• Toshiba DK series
• NEC Elite Series
• NEC Univerge (SV8100 only)
• Samsung OfficeServ series
• Samsung DCS / iDCS series
• Samsung ProStar
• Teleco Perfect Voice series
• Star2Star (including Cisco, Polycom and Snom pIP phones)
  
• Valcom paging

• Avaya / Lucent Partner series Merlin Legend / Magix series
• Nortel Norstar (308, 616, 824, and ICS series)
• NEC Electra Professional series
• UPS / battery back up systems
• surge protection
• Cat3 / Cat5E / Cat 6 cabling
• Local area networks (physical layer)
• Wide Area Networks (physical layer)

• We will present a clean professional appearance. Our Field Technicians present a neat and professional teleco technician appearance.  Their uniform consist of a navy blue golf shirt with the Teleco logo and jeans or khakis.
• We will verbally represent you or your customer.
• We will follow instructions on your work order.
• We will schedule your standard job for the next business day, if possible.
• We will schedule your emergency job within three hours, if possible.
• We do not charge travel charge within Hinds, Madison, and Rankin counties in Mississippi.
• We will completely fill out your work order and fax in the completed work order, with customer signature, prior to leaving the site.
• We will mail your invoice for the completed job within two business days of completion.
• We will not contact your customer without your consent.
• We can provide with many ways to contact us, except for technician direct cell phone numbers.  We can provide telephone numbers, blog comment addresses, chat rooms, twitter accounts, etc...

• Flexibility in scheduling, when neccesary.
• Payment net30 from date of completion of the service call.
• Provide technical support, as neccesary.
• Understand that if conflicts exist in scheduling, our end user customers take priority over your end user customers.